Canada

Canada

With so much to offer, Canada is impossible to dislike! It is a wonderful blend of French, British and indigenous traditions, which give the country a fabulous three dimensional character. It has so much to see and do that you could spend a lifetime there!

  • Trek in the Appalachian foothills of Quebec or canoe on the Dumoine River.
  • After all the fresh air and activity, relax and unwind in local hot springs.
  • The team could get involved in conservation work with local Canadian rangers.
  • Head into the wilderness on a Re-Wild Expedition!

Contact us to find out more and to request a full destination brief. 

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Iceland

Iceland

Iceland is situated in the North Atlantic Ocean, just south of the Arctic Circle. Its unique combination of glaciers and volcanic activity has made it renowned as the Land of Ice and Fire.

  • There are several active volcanoes in Iceland and roughly an eighth of the island is an ice field.
  • Climbing Mt Hekla (1,491m) is an interesting challenge as the track is ever-changing and fresh lava can be observed.
  • Relax in the soothing waters of the Blue Lagoon.

Contact us to find out more and to request a full destination brief. 

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Sweden

Sweden

Sweden offers a truly prime location for wilderness exploration, into areas little visited by other tourists. Accompanied by expert local guides, the team can also learn about basic alpine and outdoor skills.

  • From Gäddede, paddle a canoe through a network of inland rivers and lakes, sleep under tarpaulins and cook on an open fire.
  • Trek into the Jämtland Mountains, sleeping overnight in mountain huts.
  • Learn about the indigenous nomadic reindeer herding Sami culture – try a traditional lunch (moose!) and activities with a Sami guide.

Or Contact us to find out more and to request a full destination brief. 

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Borneo

Borneo

Borneo’s greatest single attraction is its vast tracts of unspoilt rainforest, amongst the oldest in the world and home to a bewildering variety of animal, bird and plant life. However this is not all that this amazing country has to offer.

  • Attempt to summit Mt Kinabalu, the tallest mountain in South-East Asia.
  • Relax on some of the picturesque, unspoilt and often near deserted beaches.
  • Take part in a conservation project within a National Park or with a coastal conservation organisation.

Contact us to find out more and to request a full destination brief. 

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Cambodia

Cambodia

It is no wonder that this fascinating country is experiencing a tourism explosion; it has almost everything!

  • Excite your senses at the colourful street stalls in Siem Reap selling an array of fresh and tasty food.
  • A team can get a real feel for this amazing country by spending a few days walking from rural village to village.
  • Previous expedition teams have built playgrounds in poor rural areas where the children have little other form of play.

Contact us to find out more and to request a full destination brief. 

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Vietnam

Vietnam

Vietnam has it all; a compelling history, a unique and diverse culture, magnificent scenery, welcoming people and culinary delights. Its history is littered with wars, colonisation and rebellion but this troubled past has lead to an enticing country with a fascinating blend of cultural elements.

  • Vietnamese food is some of the best in South-East Asia and each region has numerous culinary delights which will stimulate your senses.
  • Visit one of the many floating markets in the Mekong Delta and see how the locals buy their fruit and veg.
  • trek through rice fields near Sapa and rest your weary head in the Vietnamese stilt houses.

Contact us to find out more and request a full destination brief.

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Laos

Laos

Lao is Southeast Asia’s most unspoiled environment. Renowned for its intact cultures, and relaxed, chilled-out approach to everyday life. For the most part Laos remains untouched by the western world and is the perfect destination in which to really lose yourself.

  • Four Thousand Islands – relax in a hammock where the mighty Mekong spreads out.
  • Northern Laos offers tranquil landscapes and the opportunity to explore remote hill tribes.
  • Teams could support eco tourism projects by working with local people to develop resources such as accommodation.

Contact us to find out more and to request a full destination brief. 

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Nepal

Nepal

Nestled between two giants of Asia this breathtaking country has a unique and captivating culture. This coupled with the jaw dropping mountain vistas and the warm, friendly people make it an attractive destination for an expedition.

  • Nepal is home to 8 of the world’s 10 highest peaks. Trekking will involve following well trodden trails between rural villages and interacting with the local people.
  • A team could research child poverty and provide help for children who have been forced into begging at a young age.
  • Visit remote mountain villages and experience the Tibetan Buddhist culture in Namche Bazaar.

Contact us to find out more and to request a full destination brief. 

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India

India

India is a cacophony of sights, sounds, smells, and colours. This culturally dense country has so much to offer and you will experience a sensory overload as soon as you step off the plane!

  • Venture up the Hampta Pass or through the Har Ki Dun Valley in the Indian Himalaya
  • No visit to India would be complete without a visit to the Taj Mahal. Rise early to capture this awe-inspiring monument at its best before bartering for souvenirs in one of the many bazaars.
  • Befriend a camel and go on a desert safari in Jaisalmer.

Contact us to find out more and to request a full destination brief. 

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China: Sichuan & Gansu

China: Sichuan & Gansu

China is vast, with an incredible mix of cultures, cuisines, landscapes and history. An expedition to the western provinces of Sichuan and Gansu will offer a glimpse of a more traditional way of life in this rapidly modernising country:

  • Experience Tibetan culture first hand on a project based in a remote mountain area where nomadic traditions still thrive;
  • Trek through alpine valleys surrounded by stunning snow-capped peaks, passing yak herders, carved buddhas and prayer flags along the way;
  • See giant pandas! The mountains and forests of central Sichuan are their only remaining natural habitat, with a breeding centre in Chengdu.

Contact us to find out more and to request a full destination brief. 

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Mongolia

Mongolia

Mongolia offers a true wilderness experience for the expedition team. Nomads still roam the grasslands, travelling where the grass is greenest and weathering the harsh winters before moving on in spring.

Hospitality is a way of life and spending time with a local family will be a real highlight.

  • Get to know the locals and spend some time amongst a community, sleeping in gers.
  • Travel along the Trans-Mongolian Railway.
  • Teams are welcomed in by the friendly Mongolian people and their help and support at an orphanage summer camp would be invaluable.

Contact us to find out more and to request a full destination brief. 

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Kyrgyzstan & Uzbekistan

Kyrgyzstan & Uzbekistan

Discover spectacular mountainous scenery, vast open steppes, stunning architecture and a friendly and welcoming nomadic culture as you follow part of the ancient Silk Route through the Central Asian Republics of Kyrgyzstan and Uzbekistan.

  • Trek in the Tien Shan mountains of Kyrgyzstan where alpine valleys are surrounded by soaring snow-capped peaks.
  • Sleep in a yurt – enjoy a warm welcome from the famously hospitable nomads.
  • Explore the beautiful mosques and teeming bazaars of the famous cities of Samarkand, Khiva and Bukhara.
  • Work alongside local communities and get involved in helping with aid work or teaching.

Contact us to find out more and to request a full destination brief. 

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Romania

Romania

Romania is a captivating destination – from majestic castles, painted monasteries and medieval towns to the extensive Transylvanian Alps. It is a country of surreal contrasts as this former Eastern Bloc satellite state absorbs Western culture.

  • Explore the stunning medieval Saxon city of Brasov and visit the so-called Dracula’s castle nearby in Bran.
  • The Carpathian Mountains offer a varied landscape with soaring cliffs, deep, dramatic gorges, meandering rivers and lush alpine valleys.
  • Community work with local schools or orphanages could involve teaching or doing sports with the children.

Contact us to find out more and to request a full destination brief. 

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Albania

Albania

Emerging late last century from years of communist isolation, Albania is an exciting new destination on the edge of Europe, with a wealth of fascinating history, a distinctive culture and beautiful scenery, from the Ionian coast to a rugged mountainous interior.

  • Trek through the magnificent Albanian Alps, Albania’s wild and rustic northern frontier.
  • Work alongside local people in schools, orphanages or conservation projects.
  • Explore Albania’s rich culture and history, where classical sites and mountain citadels reveal its Greek, Roman and Ottoman heritage.

Contact us to find out more and to request a full destination brief. 

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Croatia

We’re just updating our destination profile, watch this space!

Or Contact us to find out more and to request a full destination brief. 

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Morocco

Morocco

Morocco is one of the most colourful and culturally rich expedition destinations for any team. It is a blend of Africa and the Middle East and brings with it all the excitement and challenge of both.

  • We have a long term link with a rewarding project outside Marrakech, where a team could provide vital help and support to the rural community school.
  • Sample delicious tagines and hot sweet mint tea which are typical of Morocco.
  • join a camel train and head off for a night in the Sahara Desert.

Contact us to find out more and to request a full destination brief. 

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Ghana

Ghana

From lush green forests to beautiful white sandy beaches, Ghana really will surprise you with all it has to offer. The welcoming people and easy, laid back attitude make Ghana a fantastic option for personal development in a unique and interesting country.

  • A team could work with kindergarten or primary schools, helping the local people with all facets of school life.
  • Trek through the rolling hills of the Eastern Highlands
  • Take a drumming workshop on the beach!

Contact us to find out more and to request a full destination brief. 

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Uganda

Uganda

Uganda offers a mini African experience. It condenses the best that the continent has to offer into one small but beautiful destination. Uganda has everything that you could want from an expedition destination and is rightly described as ‘the Pearl of Africa’.

  • You could get involved in the sustainable development of rural villages, helping to improve the quality of life and standard of living of the local community.
  • Spend several days trekking through the legendary, mist covered Rwenzori Mountains.
  • Barter for souvenirs at local craft stalls and relax amidst beautiful surroundings.

Contact us to find out more and to request a full destination brief. 

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Tanzania

Tanzania

Step out into the vast open plains that dominate much of Tanzania and you suddenly feel very small. It is East Africa’s largest country, stretching from the Great Rift Valley to the Indian Ocean, and the scenery is stereotypically African, with seemingly endless savannah teeming with wildlife.

  • There is great cultural diversity in Tanzania, with over 120 tribal groups still in existence. Wherever you go, a warm and friendly welcome is guaranteed.
  • Aim to reach the top of Mountt Meru (4,566m), Tanzania’s second highest mountain.
  • Watch flamingos and other wildlife at the Ngorongoro Crater.

Contact us to find out more and to request a full destination brief. 

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Kenya

Kenya

Kenya has an abundance of magnificent wildlife, stunning scenery and intriguing people. It is no wonder that it is one of Africa’s premier destinations.

  • Trek to Pt Lenana on Mt Kenya, the alluring ancient volcano that gives the country its name.
  • There are more than 70 tribal groups in Kenya and you would be able to spend time living amongst one of them on a community project.
  • Go on a safari in the Masai Mara National Park and see if you can spot the ‘big five’.

Contact us to find out more and to request a full destination brief. 

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Malawi

Malawi

Malawi is renowned for being one of the happiest nations in the world despite it being one of the poorest! Described as ‘the warm heart of Africa’ due to the genuinely friendly natives, you will be accosted with smiles at every turn.

  • Explore the Nyika Plateau, an area resembling the Scottish Highlands with more exotic inhabitants.
  • Visit Liwonde National Park, home to a wealth of hippos, crocodiles and elephants. You may even spot one of the rare black rhino!
  • Work closely with rural communities to improve village facilities, help rebuild traditional homes, or teach any number of subjects and sports.

Contact us to find out more and to request a full destination brief. 

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Zambia

Zambia

Zambia consists of mostly road less savannah, and is rich in wildlife and artistic tradition. Despite being a popular destination for travellers of all kinds, Zambia retains its authentic feeling of a wilderness; wild, beautiful and slightly unpredictable!

  • The people are warm and friendly and happy to share their customs and traditions with those willing to spend time with them.
  • Go on a game drive and try to spot the big five.
  • Trek through the Batoka Gorge with the mighty Zambezi River running alongside you.

Contact us to find out more and to request a full destination brief. 

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Swaziland & Kruger

Swaziland & Kruger

Nestled between South Africa and Mozambique, the Kingdom of Swaziland offers the very best of the quintessential African experience, with a famously relaxed atmosphere. Just next door is the Kruger National Park, a wildlife conservation area with outstanding game viewing.

  • Projects are based in the Ezulwini Valley, working with a local initiative to improve the lives of orphaned and vulnerable children.
  • Trek on a network of trails through the beautiful Malolotja Nature Reserve or the Ngwempisi area.
  • Camp by the Sabie River in the Kruger and enjoy game drives in search of lion, leopard, cheetah, giraffe and elephant, to name a few!

Contact us to find out more and to request a full destination brief. 

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Namibia

Namibia

This is a spectacular country and a great ‘wilderness’ destination. Wedged between the South Atlantic and the Kalahari it offers visitors stunning wildlife, vast open deserts, rugged mountains, will seascapes and intriguing colonial cities.

  • This sparsely populated, arid country is home to a number of tribal groups that still use traditional ways to survive.
  • Explore the dunes at Sossusvlei or the coast in Swakopmund.
  • Spend a week walking through the vast Fish River Canyon.

Contact us to find out more and to request a full destination brief. 

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Madagascar

Madagascar

The beautiful island of Madagascar is famous for its unusual and exotic wildlife, including lemurs, unique to the island. The landscape ranges from thick forests and mountains to open grasslands and a stunning Indian Ocean coast.

  • Trek along trails through the beautiful Andringitra National Park.
  • Work in a school or orphanage and help improve their facilities.
  • Explore the busy and colourful street markets by ‘pousse-pousse’, the local rickshaw.
  • Practice your French and learn some Malagasy as you get to know the friendly local people.

Contact us to find out more and to request a full destination brief. 

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Nicaragua

Nicaragua

An expedition to this beautiful country will offer the ultimate Central American experience and a brilliant opportunity for personal development. Nestled between the Pacific Ocean and the Caribbean, Nicaragua boasts a diverse range of environments and ecosystems.

  • As the second poorest country in the Americas it provides many opportunities for worthwhile projects within local communities.
  • Follow a trail into the rainforest learning about the medicinal qualities of the plants and animals that are there.
  • Visit the extensive coffee plantations in Maragalpa or Jinotega.

Contact us to find out more and to request a full destination brief. 

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Costa Rica

Costa Rica

Costa Rica’s natural beauty is astounding and this coupled with the laid back pace of life and the extremely friendly locals makes it a very appealing destination!

  • Conservation is a huge priority in Costa Rica and there may be the opportunity to work within a National Park
  • Trek through the stunningly pristine rainforest in Corcovado National Park
  • Visit the highly active Volcan Arenal.

Contact us to find out more and to request a full destination brief. 

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Ecuador

Ecuador

Ecuador is a country which offers everything an expedition team could want; a fascinating culture, warm and friendly people, wildlife, challenge trekking and plenty of adventure.

  • Climb up to the ridges of Volcan Ruminahui’s central peak.
  • Embark on an overnight jungle trip to some of the many rainforest lodges whilst keeping your eyes peeled for wildlife.
  • Visit Mitad del Mundo (the Equator) and stand on both hemispheres at once!

Contact us to find out more and to request a full destination brief. 

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Northern Peru

Northern Peru

The area of Peru from Lima upwards is an ideal expedition destination in that the region has desert stretching out to the coast; the spectacular cordilleras of the Andes running down its spine and the rich Amazon rainforest in the north east.

  • Visit ancient, pre Inca ruins in Chachapoyas and Chiclayo.
  • Trekking opportunities abound in Northern Peru, which is home to a number of famous treks including the Santa Cruz circuit.
  • teams can spend some time in the Amazon Jungle at Iquitos (the biggest city in the world with no road connections)!

Contact us to find out more and to request a full destination brief. 

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Bolivia

Bolivia

We’re just updating our destination profile, watch this space!

Or Contact us to find out more and to request a full destination brief. 

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Argentina

Argentina

The country’s scenery boasts impressive contrasts including the Andean mountains, tropical forests, low-lying ‘pampas’ swamps as well as the bleak and bitterly cold plains of Patagonia.

  • Spend a few days at the amazing Iguazu Falls.
  • Trek in the Salta and Jujuy regions of the Andean Mountains which offer challenging treks, often along ancient Inca trails.
  • Go horse-riding with local ‘gaucho’ horsemen and experience traditional Argentina first hand.

Contact us to find out more and to request a full destination brief. 

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Norway

Norway

Land of fjords, glaciers and long summer days, regular flights to Oslo give easy access Norway’s spectacular highlands, offering wilderness adventures with first class modern infrastructure.

  • Head for Haugastøl, an ideal base for hiking through the surrounding Hallingskarvet and Hardangervidda national parks.
  • Follow the Rallarvegen cycle path, following the outskirts of the Hardangervidda Plateau, it is a 3-day ride to Myrdal.
  • Discover the tranquility of travel on water, paddling with Canadian canoes, wild camping each night.

Contact us to find out more and to request a full destination brief. 

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Interactive Map

map
  • Canada
  • Iceland
  • Sweden
  • Borneo
  • Cambodia
  • Vietnam
  • Laos
  • Nepal
  • India
  • China: Sichuan & Gansu
  • Mongolia
  • Kyrgyzstan & Uzbekistan
  • Romania
  • Albania
  • Croatia
  • Morocco
  • Ghana
  • Uganda
  • Tanzania
  • Kenya
  • Malawi
  • Zambia
  • Swaziland & Kruger
  • Namibia
  • Madagascar
  • Nicaragua
  • Costa Rica
  • Ecuador
  • Northern Peru
  • Bolivia
  • Argentina
  • Norway

Privacy notice for Wilderness Expertise Ltd.

Wilderness Expertise Ltd respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you

1. Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how Wilderness Expertise Ltd collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, purchase a product or service.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

Wilderness Expertise Ltd is part of the Expertise Consultancy Group Ltd and is made up of different trading entities: ‘Wilderness Expertise’, ‘Wind Sand & Stars’ and “Inspire Worldwide’. This privacy notice is issued on behalf of Wilderness Expertise Ltd (WE) so when we mention “WE”, “us” or “our” in this privacy notice, we are referring to the relevant trading name responsible for processing your data. WE Ltd is the controller and responsible for this website.

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.

Contact details

Our full details are:

Full name of legal entity: Wilderness Expertise Ltd (includes Wilderness Expertise, Wind Sand & Stars and Inspire Worldwide)

Name of DPO: Richard Mayon-White, Managing Director

Email address: richard@expertise-group.co.uk

Postal address: Expertise House, Cufaude Business Park, Bramley, RG26 5DL, UK

Telephone number: 01256 886543

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes

This version was last updated on 18 May 2018 and historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do collect Special Categories of Personal Data about you. Specifically information about your health as disclosed on application forms and medical forms. We may also hold details of staff vetting forms such as DBS.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
    • apply for our products or services;
    • create an account on our website;
    • subscribe to our service or publications;
    • request marketing to be sent to you; or
    • give us some feedback.
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services [such as paypal based [inside OR outside] the EU].
  • Identity and Contact Data from publicly availably sources [such as Companies House and the Electoral Register based inside the EU].

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new customer (a) Identity

(b) Contact

Performance of a contract with you
To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To enable you to partake in a prize draw, competition or complete a survey (a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Necessary for our legitimate interests (to develop our products/services and grow our business)

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased [goods or services] from us [or if you provided us with your details when you entered a competition or registered for a promotion] and, in each case, you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any company outside Wilderness Expertise Ltd for marketing purposes.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of other transactions.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

4. Disclosures of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

  • Internal Third Parties as set out in the Glossary.
  • External Third Parties as set out in the Glossary.
  • Specific third parties [listed in the table in paragraph 4 above]
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International transfers

We do not transfer your personal data outside the European Economic Area (EEA).

6. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available by contacting us.

8. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

9. Glossary

‘LAWFUL BASIS’

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

‘THIRD PARTIES’

Internal Third Parties

Employees within the Expertise Consultancy Group acting as joint controllers or processors and who are based in the United Kingdom and provide financial, IT and system administration services and undertake leadership reporting.

External Third Parties

  • Professional advisers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.

Get in touch


“The quality of the entire package provided by WE remains the reason we return year after year. Throughout the organisation you find professionalism, a love of the outdoors and a focus on developmental learning. I wouldn’t hesitate to recommend Wilderness to other colleagues and continue to enjoy working with them on exciting and valuable overseas expeditions”

Steph, Teacher

“The opportunity to be part of facilitating personal development on this scale was a real privilege.”

Clare, teacher

“By far one of the greatest highlights of my teaching career! I would do it again in a heartbeat.”

Tom, teacher

“The support, communication, expedition coordination and organisation were excellent.”

Sally, parent

“I have benefited hugely from this expedition. It has given me confidence and was great for developing skills useful for adult life. I would definitely recommend it to anyone.”

Matt, student

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